Data Privacy Policy
This Privacy Policy explains how DailySpins collects, uses, stores and protects personal information when you use our online casino services in Canada. We value your privacy and set out below the types of information we collect, why we need it, how we share it, and the choices available to you. If you have questions about privacy, contact us at [email protected].
Types of data we collect
Personal data
When you register an account or verify your identity, we collect personal information such as your name, date of birth, address, email, phone number and government-issued ID where required for KYC and anti-fraud checks. We also collect payment details needed to process deposits and withdrawals, subject to secure handling and applicable payment provider rules.
Technical data
We collect information about the device and browser you use, your IP address, operating system, and connection data to keep the site secure and to optimise performance. Technical data also covers error logs, session times and basic diagnostics used for troubleshooting and service improvements.
Transactional and activity data
We record account activity such as deposits, withdrawals, bets, game history, bonus usage and support interactions. This information helps with account management, fraud prevention, dispute resolution and compliance with our legal obligations.
How we use your information
We use personal and activity data to operate your account, process payments, verify identity, prevent fraud, comply with legal obligations and provide customer support. We also use aggregated or anonymised data for analytics and to improve site functionality. Where we rely on consent for marketing, you can withdraw it at any time.
Data protection practices
We protect information using industry-standard security measures including encryption for data in transit and at rest, access controls and regular security reviews. Only authorised personnel and third-party service providers with a legitimate need may access personal data. We require our providers to maintain appropriate safeguards.
Cookies and tracking technologies
We use cookies, web beacons and similar technologies to remember preferences, maintain sessions, analyse traffic and support marketing. Some cookies are essential for site operation; others are optional and used for analytics or personalised offers. You can manage cookie preferences through your browser or the cookie settings on our site.
Information sharing and third parties
We may share data with service providers who help us operate the service, such as payment processors, identity-check partners and analytics vendors. We do not sell your personal information. We may disclose information if required by law or to protect our rights and the security of our users.
User rights
Depending on applicable law, you may have rights to access, correct, request deletion of your personal information, restrict or object to processing, and obtain a copy of your data. To exercise these rights or ask questions, contact [email protected]. We will respond in accordance with applicable privacy laws.
Access, correction and deletion of data
You can review and update certain account information in your account settings. Requests to correct, export or delete additional records should be sent to [email protected]. We may need to retain some information to comply with legal or regulatory obligations or to resolve disputes.
Privacy policy updates
We may update this policy from time to time. When changes are material, we will notify you via your registered email or by posting a notice on the site. Continued use of our services after a revision constitutes acceptance of the updated policy.